Cookie Policy for Flowers St James's Customers

Our Approach to Cookies

At Flowers St James's, we are committed to providing the best possible online shopping experience for our valued customers in St James's and beyond. Part of this commitment involves using cookies and similar technologies to ensure our website functions smoothly, to analyze how our website is accessed and used, and to show you content and promotions tailored to your preferences.

What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They enable websites to remember your actions and preferences (such as login details, shopping cart contents, and language choices) so you don’t need to re-enter them every time you return to the site. Cookies also help site owners understand how their website is being used, which in turn allows for improvements to enhance user experience.

Types of Cookies We Use

To ensure the smooth operation of the Flowers St James's website and help you enjoy a seamless shopping journey, we use the following categories of cookies:

Essential Cookies: These are necessary for the website to function correctly. They allow you to browse our site, add products to your bag, and make secure purchases. Without these cookies, services you have asked for, like shopping baskets or electronic billing, cannot be provided.

Analytics Cookies: Analytics cookies help us understand how customers interact with our website. This information enables us to track website performance, monitor traffic patterns, and gather insights to continually make improvements. For example, we use analytics data to identify popular products or pages and to resolve technical issues quickly.

Marketing Cookies: These cookies are used to deliver advertisements that are relevant to your interests both on our site and on other websites. Marketing cookies help us measure the effectiveness of our campaigns and ensure that our offers are of value to you as a customer.

Benefits of Cookies for Flowers St James's Customers

By enabling cookies, you help us to recognize your device and remember your preferences, making your online experience more convenient and personal. For Flowers St James's customers, cookies streamline the ordering process, remember your shopping basket, and allow us to present offers suited to your needs. They also help us improve our website and tailor it so that shopping for flowers with us is effortless and enjoyable.

Managing Your Cookie Preferences

You have the right to choose whether or not to accept cookies. When you visit our website, you will have the opportunity to manage your cookie preferences through our cookie consent tool. You can choose to accept all cookies or select specific types (such as only essential cookies). If you change your mind, you can adjust your preferences at any time by revisiting the cookie settings on our site.

Most web browsers also allow you to control and delete cookies through the browser settings. You can usually find these options in the ‘options’ or ‘preferences’ menu of your browser. Please note that disabling certain cookies, especially essential ones, may impact the functionality of our website and limit your ability to shop online.

Policy Updates

We may update this Cookie Policy from time to time to reflect any changes in technology or legal requirements. We encourage you to check back periodically so you remain informed about how we use cookies at Flowers St James’s as you continue to enjoy ordering flowers online from us.