Our Commitment to Combating Modern Slavery

Modern Slavery Statement 2024 – Flowers St James's

At Flowers St James's, we take our responsibility as a leading florist serving the local community and businesses with the utmost seriousness. As part of our ongoing commitment to ethical business practices, we set out in this statement our approach to preventing modern slavery and human trafficking throughout our company and supply chains. This statement is made in compliance with the UK Modern Slavery Act and is reviewed and updated annually to reflect our continuous efforts.

Zero Tolerance Policy

Flowers St James's operates under a strict zero-tolerance policy regarding modern slavery and human trafficking. Our business ethos is firmly rooted in upholding human rights and promoting fair treatment for all individuals involved in our operations, whether directly employed by us or working within our supply chain. Any form of forced labour, exploitation, or human trafficking is unacceptable, and we are committed to taking swift action should such issues be identified.

Supplier Due Diligence

As a trusted supplier to local households and businesses, we recognise the importance of maintaining rigorous oversight of our procurement processes. We conduct thorough due diligence when selecting suppliers, ensuring that all our partners are required to comply with relevant labour laws and ethical standards. This diligence includes assessing supplier policies, obtaining assurances regarding working conditions, and maintaining an ongoing dialogue with our partners. Should any concerns arise, we work promptly to investigate and address them, including terminating relationships with suppliers that fail to meet our standards.

Staff Training and Awareness

We believe that awareness is key to identifying and preventing modern slavery. All team members at Flowers St James's receive regular training to understand the signs of slavery and human trafficking, both within our own operations and throughout our supply chain. Training includes guidance on ethical sourcing, how to respond to any suspicions, and where to seek further support. This ensures our staff remain vigilant and equipped to act should they have any concerns.

Reporting Channels

We are committed to fostering an environment in which concerns about unethical or illegal conduct can be raised without fear of retaliation. Flowers St James's provides clear, confidential channels through which employees, suppliers, and other stakeholders can report suspicions or incidents of modern slavery. All reports are handled sensitively and investigated thoroughly, with appropriate action taken in every instance.

Annual Review and Continuous Improvement

Our approach to modern slavery is subject to annual review by our leadership team. We assess the effectiveness of our measures, evaluate the results of supplier audits, and update policies and training as necessary. By regularly reviewing and refining our processes, we ensure that we continue to operate with integrity and respect for human rights at the heart of our business.

Our Responsibility to the Community

Flowers St James's recognises its responsibility not only to its employees and suppliers but also to the broader community we serve. We are dedicated to upholding the trusting relationships we have built with local households and businesses, which we consider central to our ongoing success. Our modern slavery policy is one important element of our promise to act ethically, responsibly, and transparently in everything we do.

This statement reflects the values and standards we expect from ourselves and our partners as we work to safeguard the rights and dignity of all people involved in bringing flowers to the St James's community.